A Little Nonsense

Cakes and treats for every occasion...

​​Terms and Conditions

Retainers, Deposits, Payments & Taxes

1. The date of the event is considered “booked” upon receipt of a non-refundable deposit equaling 50% of the total value of the cake, delivery charges  and/or equipment deposit. Payment of the deposit means the terms and conditions are accepted and booking is confirmed. 
2. The quote is valid for 14 days only.
   
3. The final payment is due 14 days prior to event.
   
4. If the cake is booked 14 days or less before the reception, the deposit will equal 100% of the total cost,
   
5. If the Client fails to make payments, A Little Nonsense will cease work, the order will be cancelled and no refund will be given.
   
6. Preferred methods of payment are bank transfer, Paypal, credit card. Cash payments can be made upon arrangement.
   
7. The Client will have a grace period of 14 days after the payment date to pay debt before the contract is cancelled, unless the cake is due in less than 14 days.
   

 Liability, Transport, Storage and Fulfillment of Contract.

1. A Little Nonsense is not responsible for bodily injury, property or consequential damage, which may result from services.
2. A Little Nonsense is not responsible for any damage to the cake or shortage of cake caused by anyone NOT employed by A Little Nonsense.
   
3. A Little Nonsense will not deliver a cake if payments have not been paid in full.
   
4. A Little Nonsense is not responsible for any delay or inability to deliver based on accidents, natural disasters, transportation issues, inclement weather, illness, death, labor troubles, delay in supplies, disputes or strikes, or any other circumstance beyond A Little Nonsense’s control.
   
5. If Client picks up the cake, A Little Nonsense no longer assumes any responsibility for damage caused to it so please ensure safe transport of your cake. The cake will be affected by the heat so please ensure it is not left in a hot car. Please advise A Little Nonsense if your cake has to travel a very long distance, and every effort will be made to assist you in getting your cake to the venue. A Little Nonsense can provide valuable advice on transport and storage so please ask if you are unsure.
   
6. The cake can be quite heavy so ensure it is handled with care. For large cakes you may need two people to lift it, and ensure that the cake is held only by the cake board or box provided. Please do not leave cakes in cars without air-conditioning.  Please check that any cake stands are able to handle the weight of your cake. A Little Nonsense is not responsible for injuries from lifting heavy cakes, unbalanced cake boards or cake stands.
   
7. Sugar paste (the soft icing covering the cake) is not designed to be refrigerated and as such cakes with this icing should be stored in a cool dry place, preferably in the box they were supplied in, refrigeration may cause colours to run. Please ask A Little Nonsense for storage advice if unsure.
   
8. Cakes are to be collected from our premises at a prearranged time and date only. A Little Nonsense works to a tight schedule, often have multiple cake pick up and deliveries to be made in the one day. Late cake pick up can result in no one being available for your cake to be collected. If you have a problem on the day of collection, please ring to advise and arrangements can be made to help you.
   
9. Damage may occur to cakes in hot or in high humidity environments. Please advise A Little Nonsense if your cake needs to be displayed outside for valuable storage and display advice. No responsibility will be taken for damage occurred to cakes exposed to weather, heat or humidity.
   
10. Once you have collected your cake and left the premises, no changes will be made to the cake. Please check the cake before you leave. 

 Postponement/Cancellation

1. The Client must notify A Little Nonsense if there is a change in the date of the event or a complete cancellation. Changes will only be made if there is availability on the new date. No refund for change of mind or change of date. 
2. No refund is available for cancellation of cakes within 3 months of due date, as ingredients are ordered, planning, scheduling and toppers have been made and bookings for that date are turned away, meaning it will result in a loss. A partial refund is available within 6 months of cancellation less the non-refundable deposit, and a full refund is only available before 6 months less the retainer fee. Please advise of any cancellation requests in writing (email, facebook or sms is acceptable). I may be able to transfer the booking to another date if the new date is available and if the request is made a month in advance.
   
3. Any refund given for disputes regarding a cake design or production of a design are completely at the discretion of A Little Nonsense Cakes and are not automatic. 
   
4. Full refunds will never be given for any cake which has been consumed regardless of dispute, as consumption of the cake is viewed as your acceptance that the cake is adequate for the purpose for which it has been supplied. 
   
5. All cakes delivered to venues are photographed from different angles to show cake quality on delivery we do not accept any responsibility for loss or damage to the cake or items with the cake such as knives, decorations and stands, once the cake has been delivered to a venue or collected from our shop, or for loss, damage or non-delivery under unavoidable or exceptional circumstances. 
   
6. No refund will be available from cancellation due to sickness or natural disasters or other incidents. 

 Changes to Order

1. Any changes must be submitted 14 days in advance.
2. Additions or changes may incur additional fees.
   
3. Small changes to design may be made by A Little Nonsense if they are not possible with sugar paste, or if the design isn’t working.
   
4. Changes of flavour and design may be made by A Little Nonsense if there is an issue with supply of ingredients. 

 Design of the Cake

1. A Little Nonsense will follow the Client’s requests closely to create the exact cake desired. 
2. A Little Nonsense cannot duplicate an exact copy of another cake artist’s work but will ensure the look is similar.
   

Serving Amount & Sizes

1. The serving size is 1 inches wide x 2 inches long x 4 inches high for a DESSERT SIZED SERVING
2. The serving size is 1 inches wide x 1 inches long x 4 inches high for a WEDDING SIZED SERVING
   
3. Serving size estimations are not guaranteed to be exact.
   
4. A Little Nonsense is not responsible for a shortage of cake if the pieces are cut too large. A cutting guide is available upon request.
   
5. Internal structure required on a cake may affect serving sizes.
   

 Allergy & Dietary Warnings and Inedible Items

1. A Little Nonsense’s baked goods may have come in contact with various allergens. A Little Nonsense is able to make allergy free cakes (egg-less, vegan, dairy-free, nut free and gluten free cakes) and all care will be taken, however there may be traces from using shared equipment and traces from manufacturing from suppliers.
2. Natural dyes, artificial dyes, artificial flavorings, sugar, artificial sweeteners, artificial color and other allergens not listed.
   
3. The Client is responsible for pointing out to guests potential allergy hazards. No responsibility is taken for allergic reactions.
   
4. Please be aware that toppers and flowers often contain toothpicks or cake wire to give it support or secure it to a cake. Ensure that the toothpicks are removed before giving any toppers to someone to eat. You will be advised in person where toothpicks are on your cake on collection. No responsibility will be taken for any toppers eaten where the customer has not removed the internal structure.
   
5. Multiple tiered cakes will contain internal structure for support. This may include cake boards, skewers, bubble straws, a centre support pole or rice crispy treats. If this affects the serving sizes, you will be advised when quoting your cake. Please ensure any structure should be removed before serving. All structures will be food safe.
   
6. Some shimmers and gold sprinkles are non-toxic but are not considered edible. If you request a shimmer that is not edible, you will be advised to take it off the cake before serving.
   
7. A Little Nonsense uses handmade sugar flowers on cakes only. If you are adding fresh flowers to your cake, you need to make sure that the flowers are non-toxic. Discuss with your florist whether your flowers are food safe, do not add flowers without checking. Many common flowers can be extremely poisonous. 
   

Ornaments & Special Equipment

1. A $100 deposit is required for all rental equipment. Please advise if equipment is needed on booking your cake as supply is limited.
2. The equipment must be returned within 3 days of the event.
   
3. The returned equipment is evaluated and a refund of the deposit is based on the condition of the items.
   
4. All personally supplied items must be submitted to A Little Nonsense at least 10 days prior to the event
   

 Delivery and Set Up

1. There is a delivery fee of $1 per kilometer return.
2. A Little Nonsense is not responsible for tardiness if the venue is changed within 48 hours of the event.
   
3. The Client may pick up the cake. The Client assumes liability once it passes into the Client’s possession.
   
4. The Client is responsible for providing a suitable environment for the cake (away from heaters, vibrations, people, suitable surface, suitable outdoor setting).
   
5. Once the cake is delivered and photographed, A Little Nonsense is not responsible for cake including collapse, melting, pokes etc.
   
6. All cakes delivered to venues are photographed from different angles to show cake quality on delivery we do not accept any responsibility for loss or damage to the cake or items with the cake such as knives, decorations and stands, once the cake has been delivered to a venue or collected from our shop, or for loss, damage or non-delivery under unavoidable or exceptional circumstances.
   

Photographs

1. A Little Nonsense reserves the right to use all photographs of the cake for advertising purposes, marketing and promotion for our business, this will include social media without compensation to you. Should you wish for this not to occur please advise us in writing on this form beforehand to ensure no mis-understanding. 
   

COVID 

If you are currently booked with me and wish to reschedule or downsize your order due to Covid , then I will happily take care of this for you, with no penalty. If you are not able to do this, and wish to cancel completely, then you are welcome to a full refund, minus any costs of equipment, toppers etc already purchased or made.  However, we require at least two weeks’ notice for this option. 

Cancelling the week of the event, and expecting a refund, will not be an option at this late stage. Please be mindful, many hours go into the creation of a cake. Quite often the sugar/fondant work is created in advance. If the cake is not yet complete, we may be able to give a “partial” credit/refund.  

I will happily give you advice on how to freeze your cake so that it will be in great condition for when you need it. 

Please note: Any non-refunded balance may be credited toward future purchases, at the decision of A Little Nonsense.